Frequently Asked Questions

Yes, we prioritize the health and safety of your family and pets. We exclusively use high-quality, eco-friendly, and non-toxic cleaning products. Please inform us of any specific allergies or sensitivities you or your household members might have, and we will make appropriate accommodations.

For your convenience, we accept bank transfers and secure POS (Point of Sale) payments. Payment details will be provided upon booking confirmation.

Not necessarily. While you are welcome to be present, many of our clients prefer to provide us with secure access to their property, such as a spare key, garage code, or entry instructions. We are fully insured and our staff is thoroughly vetted, ensuring your peace of mind.

We kindly request at least 24 hours' notice for any cancellations or rescheduling of appointments. Cancellations made with less than 24 hours' notice may incur a cancellation fee.